Privacy Policy

Last Updated: August 2026

At BubbleNest Aquarium, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase products from us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information to provide you with a better shopping experience.

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Account details
  • Order history
  • Customer support communications

Payment Information

Payment details may be collected and processed securely through our payment service providers.

BubbleNest Aquarium does not store complete payment card information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Pages visited
  • Date and time of visits

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and delivering your orders
  • Managing your customer account
  • Providing customer support
  • Sending order updates and notifications
  • Improving our products and services
  • Personalizing your shopping experience
  • Processing payments securely
  • Preventing fraud and unauthorized activities
  • Sending promotional offers with your permission

3. Order & Delivery Information

To complete your purchase, we may share necessary information with:

  • Delivery partners
  • Payment processors
  • Service providers involved in order fulfillment

Only the information required to complete your order will be shared.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand website traffic
  • Improve website functionality
  • Provide relevant offers and recommendations

You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.

5. How We Protect Your Information

We take appropriate security measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.

6. Sharing Your Information

BubbleNest Aquarium does not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Trusted service providers
  • Payment processing partners
  • Delivery companies
  • Legal authorities when required by law

7. Marketing Communications

With your consent, we may send you:

  • New product updates
  • Aquarium care tips
  • Special offers
  • Promotional campaigns
  • Newsletter content

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions or contacting us.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where applicable
  • Opt out of marketing communications
  • Ask questions about how your data is used

To make a request, please contact us using the details below.

9. Account Information

If you create an account with BubbleNest Aquarium, you are responsible for keeping your login credentials secure.

Please notify us immediately if you suspect unauthorized access to your account.

10. Third-Party Links

Our website may contain links to third-party websites or services.

BubbleNest Aquarium is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intended for children under the age required by applicable laws to provide personal information without parental consent.

We do not knowingly collect personal information from children.

12. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions
  • Provide services
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymized.

13. Changes to This Privacy Policy

BubbleNest Aquarium may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. We encourage customers to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

BubbleNest Aquarium

Address:
House: 15, Road: 1, Block: D
Kaderabad Housing, Mohammadpur
Dhaka, Bangladesh – 1207

Email:
info@bubblenestbd.com

Phone:
+8801827437378

By using BubbleNest Aquarium’s website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.